Fundraising from the Heart

C.A.R.E.™ Turns What You Know Into a Wise Invitation

Kevin Eastway, DMin. · · 4 min read

What is the C.A.R.E.™ framework in fundraising?

Good fundraisers already notice more than any database can hold.

You notice who believes in the cause but barely knows the organization. You remember who would probably return your call, even though it has been eight months since you spoke. You have a sense that one person could consider a meaningful invitation while another needs time and a different kind of conversation.

Most of that knowledge is real. Too much of it is invisible.

That is the starting point for C.A.R.E.™ It does not teach you to reduce people to numbers. It gives you a shared way to put four kinds of relational knowledge where they can be examined, corrected, and used with care.

If you have carried these judgments in your head, you have not been doing the work wrong. You have been doing it without a common place to hold what you know.

What the Four Letters Hold

Capacity begins with two honest estimates: Monthly High Hope and Annual High Hope. These are not promises or targets. They help you name what may be possible if someone is invited thoughtfully.

Attributes asks five yes or no questions. Does this person believe in the cause? Do they care about or trust you personally? Do they care about the community? Do they care about the mission? Do they have a generous spirit? The total runs from zero to five.

Relationship asks six questions about what has actually happened between you. Recent contact, recurring contact, the likelihood of a returned call, friendship, and meaningful influence all belong here. The total runs from zero to six.

Engagement names one current level: Unaware, Aware, Interested, Involved, Invested, or Advocate.

Nothing here measures a human being. It describes what you currently know.

What might become possible if your team could see that knowledge together?

When Unknown Is Honest

Sometimes you do not know.

Kindred does not turn an unanswered question into a zero. It does not estimate someone’s capacity, infer trust, or decide that silence means disinterest. Unknown stays unknown, and the relationship remains Not Yet Reviewed until all five inputs are complete.

That distinction protects the person and the fundraiser.

How the Sort Becomes Useful

Once enough relationships are complete, Kindred applies five stable descending sorts in order: Monthly High Hope, Annual High Hope, Attributes, Relationship, and Engagement.

The order matters. Each later pass becomes more influential while preserving earlier order where people tie. The final priority is Engagement, then Relationship, then Attributes, then Annual High Hope, then Monthly High Hope.

The sort begins with money because money matters least.

At twenty complete relationships, the list can offer a meaningful provisional sort. Thirty is a useful first-session goal when practical. At forty, or when every person on a smaller intended list has been reviewed, the sort becomes a trusted working view. Anyone not reviewed remains outside the Strategy groups.

C.A.R.E.™ does not decide who matters. It helps you decide how to invite wisely.

Where Strategy Enters

The completed cohort is divided into relative thirds. The top third becomes Strategy 1: Personal Invitation. The middle becomes Strategy 2: Personalized Invitation with Follow-Through. The bottom becomes Strategy 3: Shared Experience and Invitation.

Strategy sets a pathway, not a script. A person still chooses the method, the words, and the next relational move.

Try This Tuesday

Choose twenty names from the part of your list where you already know the people reasonably well. Mark each of the five required inputs as known or unknown. Do not score quickly just to finish.

Then count what is complete.

That number tells you something useful before any sort appears. It shows how much relational knowledge is ready to become shared direction, and how much still deserves an honest conversation.

The full flow is explained in how Kindred works. Not because your instincts need replacing, but because what you have learned about people deserves to become visible.

Keep up the good work of caring for people. It really does matter!

Kevin Eastway Founder and Principal, Kindred rOS

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